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Latest Past Events

Closing Lunch Featuring Michael Barnes

In this segment, industry expert, Michael Barnes will review US revenue growth, market share breakdowns, operating KPls and more. Here's what you need to know to benchmark your business and make smart decisions for 2025. What are the upcoming threats and potential market value and capital trends? This session is your roadmap to leveraging data […]

The Service Advantage: Leveraging Customer Experience to Distinguish Your Brand

Exceptional customer service can set your brand apart in today’s competitive market and enhance your online reputation with positive Google Reviews. In this session, we'll explore how to create customer roadmaps that improve interactions with existing clients. Gain best practices for effective communication, managing expectations, and efficiently handling service requests and issues. Learn strategies to […]

Elevating Sales Performance: The Power of Comprehensive Evaluation

The  Elevating Sales Performance: The Power of Comprehensive Evaluation session will provide a guide to conducting sales team audits and outline the key elements of successful 1-on-1 coaching. We will cover metrics analysis, performance evaluation, process review, and customer feedback to help you develop a framework that identifies strengths and areas for improvement. You’ll learn […]