ESX is excited to unveil the leaders of its 2025 Monitoring Education Track as the event prepares for another impactful year. Scheduled to take place in Cobb County, GA—home of the Atlanta Braves—from June 16-19, 2025, ESX offers an invaluable opportunity for industry professionals to dive into the latest trends and strategies in monitoring technology. Understanding effective monitoring solutions is essential for organizations striving to enhance security and operational efficiency in today’s dynamic landscape.

The Monitoring Education Track at ESX 2025 will focus on delivering best-in-class security and life safety monitoring services, including innovations in cloud-based lifestyle enhancements that ensure mission-critical 24/7 operations. Attendees will gain practical insights and strategies for optimizing their monitoring services to enhance client satisfaction and business efficiency. 

ESA proudly welcomes two distinguished professionals as the Monitoring Education Track leaders for 2025: 

Jackie O’Neil Townley
Monitoring Partner Solutions, CMS

Jackie’s background in the security industry started with manufacturing. She worked with Visonic for a number of years, prior to joining CMS 14 years ago.  At CMS she has taken her passion for vendor relationships and emerging tech, and transformed it front and center in her daily role.  She has years of experience in the PERS space and wholesale monitoring.  

“ESX is special because executive leadership from integrator companies can come and learn about new educational tracks,” Jackie explains. “They will also have extremely meaningful and deep conversations with many different vendors. Additionally, having a show like ESX, which focuses strictly on RMR, or recurring monthly revenue, is so vital because RMR is key for a healthy organization.” 

Brian Bucholtz
Channel & Referral Partner Director, Edgeworth Security

Brian is from Pittsburgh, PA and has been a sales professional for 15+ years in various industries. He has had the pleasure of working for Edgeworth Security for the last 6 years, where for the last 2, he has overseen the Channel Partner Programs. He enjoys working with partners to innovate, win business, and add value. He is humbled and excited to be a part of the ESX journey for 2025.  

“In my experience, ESX offers a more intimate setting to connect with integrators, dealers, and buyers than any of the other shows that I’ve been involved with in the security industry,” Brian shares. “And the quality of the conversations at ESX will lead to deep connections and your company’s deeper involvement in the industry as a whole.” 

 

Join ESA at ESX 2025 in Cobb County, Georgia, and elevate your monitoring capabilities to ensure your operations remain at the forefront of security and life safety. Discover cutting-edge innovations, enhance your service offerings, and learn best practices that will boost client satisfaction and operational efficiency. Network with industry leaders, gain valuable insights, and explore new technologies that will empower your team and strengthen your recurring monthly revenue (RMR) strategy. Don’t miss this opportunity to transform monitoring services and drive your business forward!