Blog Posts

Electronic Security Expo

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September 20, 2022 ESX

With Speaker Sherry Vidal Brown, PHD, SMU Cox School of Business 

When it comes to hiring, it can be challenging to identify who could be the right fit for the company, and sometimes new hires are not well suited for a specific job. So how do we find a “team player” and someone who will be a successful new hire?  

Your Company’s Brand is Your Hiring North Star 

Sherry Brown, leader of this Leadership Workshop, recommends that as a company it is important to first understand and define what it is and what its values are. This is integral because if your company’s core values are “working as a team” then you to look into new hires that share that value as well. Once hiring managers are aware of specific company values, they can know who their target audience is and who to target with job postings. Hiring new talent means looking at what sets them apart from everyone else. Managers should also have proficient interviewing skills, have questions tailored to core value and brand, and know how to screen resumes based on the company’s values and needs. When a company knows what their brand is, it is easy to identify who falls in line with that brand and message as an employee. 

Retaining The Talent 

Retaining employees has been a challenge in the market for a few years now. So how do you make sure that your talent doesn’t walk away? The importance comes from being able to hire someone that falls in line with the company goals and values. If an employee can see career growth and is in tune with the company culture, benefits, and environment then it will be very hard for them to walk away. It is well known that when employees feel seen, valued and taken care of by their employers they prefer to stay long-term at their jobs. 

Fulfill Your Brand’s Promise 

However, this is all easier said than done. Sherry Brown says it is important for companies to be consistent in their branding, values, and culture as well as how they treat and value their employees. The company should do assessments of itself to screen if they are living out their core values and brand message for their employees. This is a key factor in being able to retain talent. Employees want to know that their employers care and respect them.  

Ultimately, Sherry Brown tells us that firstly, companies need to be able to identify “who” they are as a whole in terms of culture, values and branding. Secondly, identify specific talent based on who they are and see if they are a good match for that. Thirdly, have managers be able to screen successfully with interview questions tailored specifically to those core values. Last but not least, keeping your employees cared for by implementing your brand’s promise goes a long way and will result in long lasting employment.  


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August 31, 2022 ESX

The UNevent for Quality Interaction and Collaboration. 

The ESX Community is a group of passionate professionals who share, learn and brainstorm each year to elevate their game — both personally and professionally.  

To create and support this community, ESX focuses on quality engagements and creative ways to encourage interactions and break the ice. It’s time to rethink what an industry event should offer. Stop settling for shallow interactions that leave you lost in a crowd — and join a community of passionate security professionals ready to make a difference.  

As an intimate event that focuses on relationships, ESX is defined by the passionate professionals who attend. Networking events focus on shared experiences that forge lasting connections, and the expo floor is designed to give adequate time for in-depth discussions.  

By providing these opportunities, ESX becomes a launchpad for new ideas, plans and partnerships that move the industry forward. The networking events included the Opening Celebration and Pub Crawl, and the ESA’s Weinstock Celebration.

Opening Celebration

The 2022 Opening Celebration, sponsored by Affiliated Monitoring, welcomed security pros with live music and great conversations after a few years away from an in-person ESX.

The Pub Crawl 

The Pub Crawl made stops at The Library for games and live music and pros took to the mic for a night of singing at Pete’s Dueling Pianos. Stops were sponsored by JLM Wholesale and immix.

Weinstock Celebration

ESX’s NEW Weinstock Celebration provided an opportunity to celebrate the accomplishments of the 2022 Morris F. Weinstock Person of the Year, Steve Firestone, at ACRE Distilling. Pros were treated to live music, liquor tasting, cigar rolling, and more — all sponsored by ESA’s Diamond Partner, Resideo. 

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August 31, 2022 ESX
While the first ESX back in-person in two years is now in the rearview mirror, security pros will have the coming months ahead to apply many of the best practices and business insights to their organizations. 

The event promises quality interactions and best practice sharing among leaders in the electronic security and life safety industry. This is THE event for education and networking in the channel — and the 2022 event delivered just that. 

The show’s impact will ripple well into 2023, when the industry’s leaders will gather again June 5-8 in Louisville, KY for ESX 2023. 

26 Best Practice Sharing Educational Sessions from Tracks Including: 

80% of attendees rated these sessions VERY GOOD or EXCELLENT 

Top 5 Factors Before Entering the Multifamily Market 
Leveraging Data: Analytics that Drive Customer Experience, Sales and RMR  
7 Practical Ways to Become a Better Boss 
Handling Contract Modification Risks 
Monitoring Smart Tank – Next Gen Tech That Reduces False Alarm Dispatches and Attrition 
Powerful Hacks to Grow Your Recurring Revenue 
Supercharge Residential Sales with Innovative Products and Services  
Reducing Truck Rolls Through Technology and Repeatable Best Practices 
New Monitoring Trends and Practices That Reduce False Alarm Dispatches 
Rise of the Machine – When and How to Leverage Artificial Intelligence  
Best Practices for Promoting Your Company Via Social Media 
Monitoring Center Benchmarking: Track. Measure. Manage.  
The Connected Experience – Security. Convenience. Privacy. 
Fire Alarms – New Codes, Services and Technology that Drive RMR 
Monitoring Innovation in Action 
The Internet of Litigation: Security. IoT. Cyber Attacks. 
Improve Customer Retention by Understanding Attrition 

71% of respondents say “I will stay in touch with a new peer relationship sparked at ESX.” 

“ESX is a tremendous opportunity to engage with my industry colleagues in an environment that fosters healthy competition and growth. There are numerous opportunities to educate and grow for the next generation of security industry leaders!”

“ESX is EFFECTIVE! It’s loaded with good education for me and my colleagues, and it has relevant content. I also appreciate the “healthy competition” it fosters.” 

“ESX has always been a great social event to meet new and strengthen relationship with both existing suppliers and new suppliers”

“ESX has a great mix of education, networking, motivational, and social time.”

 



August 17, 2022 ESX

While the first ESX back in-person in two years is now in the rearview mirror, security pros will have the coming months ahead to apply many of the best practices and business insights to their organizations. This is THE event for education and networking in the channel — and the 2022 event delivered just that.

The show’s impact will ripple well into 2023, when the industry’s leaders will gather again. Join us June 5-8 in Louisville, KY for ESX 2023! www.esxweb.com


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July 27, 2022 ESX

During ESX 2022, Steve Firestone, long-time industry professional and ESA volunteer, accepted ESA’s Morris F. Weinstock Person of the Year Award — the association’s most prestigious honor. Here’s what he had to say…

[Full Video Of Speech Available Below]

I am shocked, overwhelmed, humbled beyond belief, because unlike the gentlemen and ladies behind me who have spent in almost every case their entire careers in this wonderful industry, I haven’t. And unlike I think all of them, I haven’t started my own security business. I happen to have stumbled into this industry a number of years ago. And to receive this kind of recognition and to be on the stage with these guys, I can tell you, is one of the absolute highlights of my career.

So I can’t thank this group enough for inviting me into the club. It’s really very humbling. Early in my career. I was very blessed to have had people that introduced me to the value of learning from others in other industries or in the same industry to get involved in volunteerism and to be afforded the opportunity now to do the same kinds of things is really pretty special to me.

In my time as a volunteer, the great majority has been as much fun as I’ve had in my career. But those of us who have been on the inside know, there are moments where sometimes as a volunteer, it feels like you’re in front of the Senate committee confirming a Chief Justice nominee — where you’re taking arrows. Because as volunteers, our charge as volunteers is to do the best thing for the industry, even if it’s not always the most popular thing. And I’m proud to be associated with the group of men and women who have done that throughout their time of volunteering in the industry. 

A couple of specific “thank you’s.” I will start with Pat Egan, who during my presidency at Select Security believed in the value of volunteerism. And I was able to give the amount of time that I gave to the association. So that’s the first thank you. 

The second thank you is to the management team that I worked with at Select Security. And some of them, I think, are in the room, but I’m not sure. I’m going to mention them by name so it actually goes on the record. Thanks to Roger, Steve, Alex, Joe, Bob, and Bob. Thank you! Hopefully, you’ll see this video at some point because I would not have been able to give the amount of time that I gave without their support.

And next, I’d like to thank those who have served on the executive committee with me over the years and in no particular order. And yes, I had to write them down because I don’t want to forget anyone.

And the first name that I’ll mention is the winner of the award yesterday, the Sarah Jackson Award. Dee Ann, Chris, Tim, Marshall, John, James, Steve — and, yes, he’s known as Bad Steve. I’m known as good Steve. Jamie and Angela, thank you. And a gentleman that couldn’t be here today, Dom. Thanks for being part of my indoctrination into volunteering in the industry. There’s some other industry friends that I think weren’t mentioned and I’ll name your first name so you know who you are. George, Kirk, Robert, John and Mark. Thanks a bunch for being there side-by-side with me through this. The second last group is the ESA leadership team and the professional staff who I have had the great pleasure of working with for quite a long time now. 

The ESA Leadership Team gets mentioned by name frequently. I’m going to mention them by name, but I also want to mention, and I think most of them are seated over there, I see them waving. Their names don’t get mentioned often and I’m now going to call them out by name. But first we’ll start with Merlin. Thanks a million. 

I can’t believe how good a friend you become. So Merlin, Jillian, and Michelle. You guys are phenomenal. You get kudos and credit, but the audience doesn’t really know how much you really deserve, so a million thanks. Tom and Chris, thanks a million. Jess and Kaleigh, Lexi, Sophia, Leshauna, Kyndal, Hannah, Daniela, Daniel, Pat, Amanda, Bethanay, Matt, Mashawnda, Vickie. I thank them for all they do. 

And the last two are the most important too. And they’re here. And it’s my wife Rebecca and daughter Jessica and my son-in-law Brian — who’s an attorney and can’t be here. It’s interesting. Jason Lutz and I were talking in the hallway about half an hour ago and we’re talking about when someone volunteers. 

Whether it’s in this association or another. It means that you’re making a choice to do something and give back to a group or an industry. And that’s a really commendable thing to do. But it also takes people at home who believe in you and support you through good times and bad times. And I’ve got the best. 

So…. Rebecca, Jess, Brian. I love you guys. Thanks for being an example of what a human being should be. I’m honored to be your husband and your dad and your father-in-law. So thank you. 

Scripture says that older people have a responsibility to make themselves available to impart wisdom and guidance and leadership based on their experience to younger people. 

And younger people have a responsibility to listen and learn and gain from that experience that you only get through years of doing what you do.

Now, younger people have a responsibility to listen and do something with it, but they also have a responsibility to in turn give the enthusiasm and new ideas and different perspectives to older people. And it is not a coincidence that it is in scripture that we learn about that. 

But didn’t I just describe what an association is? Isn’t this what the people like us on this stage do? It is the responsibility of younger people to challenge us. I’m in this group to challenge us. And I am thrilled that the Electronic Security Association by its very nature is built around those tenants that we find in scripture. I think that is the coolest thing that there could possibly be. So again, thank you, gentlemen and ladies, for the honor. 

I appreciate this more than you can possibly know, because I know I don’t necessarily fit the perfect mold if there is one. And if there was one, then I guess we just broke it. So, thank you very much. 


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July 27, 2022 ESX

Expo Booth spaces and sponsorships are now available for the 2023 Electronic Security Expo (ESX), a trade show and educational conference owned by the Electronic Security Association (ESA). It will be held June 5-8, with Expo Days June 6-7, at the Kentucky International Convention Center in Louisville, KY.

ESX is a great place to promote your products or services. Since the ESX expo is specifically designed for electronic security professionals in the pro-installed channel, exhibitors will have the opportunity to showcase their products and/or services by qualified buyers and influencers. This channel-focused expo is large enough to see the latest products and services, and intimate enough to have meaningful business conversations.

In fact, 80% of attendees reported in a recent survey that they will make a purchase or form a partnership as a result of a conversation they had at ESX 2022. With many reporting that purchases have already been executed just two weeks post-event.

“The quality of the conversations we’ve had and the leads that are coming out of this have been fantastic,” says Steven Coughlin, Account Executive at Bold Group and exhibitor at ESX 2022 

“We like ESX because it is more intentional,” says Jason Horton, Western US Director at Johnson Controls “People come to ESX to actually learn about the products on the expo floor.”  

ESX is designed to provide security professionals with a forum in which to learn about the latest technology innovations, acquire proven business strategies, gain new insights based on best practices, and connect with peers to grow a trusted network. The lowest exhibit space pricing rates (Early-bird rate) will be available until January 1st, 2023, so the event’s organizers encourage security vendors and service providers to reserve soon while the savings last.

Early Bird pricing is $40 per square foot for ESA Member Companies and $42 per square foot for Non-Member Companies. You can learn more about the available booth space at esxweb.com/esx-floor-plan.

Beyond the tradeshow floor is an unparalleled opportunity to position your organization as a leading force in the marketplace. When this focused group comes together to share their ideas and solutions, the industry takes a bold leap forward in setting the pace for its future. ESX is a unique environment — and you have the opportunity to set your company apart through branding and thought leadership opportunities. If you’re interested in additional sponsorship options, take a look at ESX’s sponsorship brochure here: esxweb.com/electronic-security-expo-sponsorship.

The Electronic Security Expo (ESX) is the largest trade show of its kind, specifically designed for the pro-installed channel. It is a great opportunity to learn, network, and grow your company. There are many booths to choose from, in different sizes, to meet your company’s needs.

The ESX team is ready and willing to help all existing and potential exhibitors and sponsors explore all opportunities available at the upcoming 2023 event. Act now, expo booths and sponsorships are limited. Contact one of ESX’s team members to reserve a booth, today.


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June 2, 2022 ESX

ESX’s Innovation Awards distinguish innovation and excellence in the industry — and identify the next-gen products and services that will offer significant opportunities for growth for integrator companies.

These products and services were selected by an independent panel of judges based on a specific set of criteria, including ingenuity, applicability, response to market need and more.

The 2022 ESX Innovation Awards Judging Panel, led by Mark Reimer of ADT, also included Michele Monheim, Customer Service Manager of Amherst Alarm, Inc., Rodger Reiswig, Fellow & VP Industry Relations, Global Fire Detection Products of Johnson Controls, and Eric Widner, General Manager of LOUD Security. ESX is grateful to these judges for lending their time and expertise to this important program that recognizes forward-thinking ideas within the security industry.

“We are proud to highlight next-gen products and services that create new opportunities for security professionals to offer their end users,” says George De Marco, ESX chairman. “In addition, these winners offer innovative solutions for companies looking to effectively grow their revenues, improve the customer experience and maximize their profits.”

 

ESX congratulates the forward thinking companies behind these 22 breakthrough technologies and services for 2022.

 

Access Control/ID Systems

Gate/Door Operators

Product: IQ Lockdown

Company: Johnson Controls

 

Electronic/Mechanical Locks

Product: Home Connect 620 Keypad Connected Smartlock

Company: Kwikset

 

Hosted / Managed Access Systems

Product: AirAccess®

Company: NAPCO Security Technologies

 

Readers / Keypads

Product: SPECTRE Nano

Company: STid

 

Cyber Security

Data Privacy Solutions

Product: uRISQ

Company: CSR Privacy Solutions

 

Dealer Services

Business Operations

Product: QuoteAnywhere and the Site Survey 3.0

Company: WeSuite, LLC

 

Fire Life/Safety

Controllers & Control Panels – Analog / Addressable / Conventional Systems

Product: FireLink XL 255 New 255Pt Addressable FACP powered by StarLink Cellular

Company: NAPCO Security Technologies

 

Cellular / Radio Communications

Product: StarLink Max Fire Cellular Communicator

Company: NAPCO Security Technologies

 

Installation/Service Tools

Systems Design/LifeCycle Maintenance – Commercial

Product: SiteOwl

Company: SiteOwl

 

Intrusion Systems

Controllers & Control Panels

Product: IQ Pro

Company: Johnson Controls

 

Mobile Apps for Consumers

App for Security / Life Safety Systems – Residential

Product: Alarm Verification Services

Company: Alula

 

Monitoring (Central Station)

Interactive Services for End User

Product: AG Chat

Company: AvantGuard Monitoring Centers

 

Dealer App

Product: AvantGuard MLS Reporting Tool

Company: AvantGuard Monitoring Centers

 

GPS / Mobile Tracking

Product: Security mPERS Umbrella

Company: Essence Security International Ltd.

 

Enhanced / Verified Monitoring

Product: Evolon Enterprise 2.0

Company: Evolon Technology, Inc.

 

Software

Product: On Demand Mobile Guard Services

Company: RSPNDR Inc.

 

Smart Home — Electronics/Control Systems/Networking

Energy Management Controls / Systems

Product: Smart Thermostat HD

Company: Alarm.com

 

IT/Networking

Product: IQ WiFi 6

Company: Johnson Controls

 

Home Automation / Home Control Systems

Product: PoolScout

Company: Deep Innovations

 

Specialty Products & Services

Power Supplies & Batteries

Product: Tango – PoE Driven Access Control Power Supply/Chargers

Company: Altronix

 

Command Center Technologies

Product: Vistacom SecureView™

Company: Vistacom Control Room Solutions

 

Video Surveillance

Video Analytics

Product: Business Activity Analytics and Pro Series Cameras

Company: Alarm.com

 


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May 24, 2022 ESX

The past few years have taught us that the electronic security industry is essential and resilient. It has also led many to understand that operational efficiencies and staying close to the customer are paramount for long-term viability. It is time for dealers and integrators to be proactive and set their course. In order to do that with some success, they must first have some industry insights to plot the course ahead.

What might surprise security professionals?

The Good – Security professionals are still considered one of the most trusted partners in delivering safety and security products and services. Because of disruptors entering the industry, they caused traditional players to change their operational playbooks and adopt new product offerings. Although traditional players sometimes rail against these disruptors, their fresh perspectives have supercharged revenues, especially recurring revenue streams.  

The Bad – Truck rolls are getting more expensive. Dealers and integrators will need to augment field service with technology that minimizes truck rolls. 

The fight for the smart home is the next battleground for traditional dealers to address, especially as the largest technology companies on the planet are ramping up their smart home go-to-market strategies. In addition, recurring revenue is at risk for those dealers and integrators that don’t have a proactive customer engagement plan in place.   

Negative Industry Impacts Compared to Previous Years

Supply Chain and Labor Shortages – With supply chain and labor shortages, dealers and integrators may experience lower growth.  

Profit Squeeze – As a result of supply chain and labor shortages, dealers and integrators may experience a profit squeeze unless price increases for products and services are implemented.    

Response to Alarms –  As cities and municipalities implement or consider budget cuts for police services, the potential fallout may result in a more limited capacity for police to respond to alarm activity.

Positive Industry Impacts Compared to Previous Years 

Proven Resiliency – Many dealers, integrators, and monitoring centers experienced strong growth in 2021, proving that security services are important to end users, whether for homes, businesses, or governmental agencies. The most successful companies are the ones that adopted new technologies, services, and methods to market, and have the ability to add incremental and sustainable recurring revenue.  

Customer Experience – Consumers and businesses have a higher degree of interaction and engagement over the technology and services offered by the industry. This simplifies the process of managing what’s important to them on their terms. This reinforces that dealers and integrators are the go-to trusted resource that consumers and businesses expect for security, safety, convenience, or productivity needs.

 

Security professionals who are interested in taking a deeper dive into the industry’s trends should register and attend ESX 2022 in Fort Worth, TX, June 14-17. Over the course of 3.5 days attendees will experience industry-leading education programs, best practices, and more. It is where the industry gathers, and you don’t want to miss it.



May 9, 2022 ESX

 

ESX is the UNevent, providing more than the traditional tradeshow. Here, you’ll get connected with the electronic security and life safety ecosystem — with peers, vendor advisors and more you can tap throughout the year. ESX is “Security Connected.” Hear what real attendees have to say when asked what “Security Connected” means to them. Register here – www.esxweb.com/register #ESX #SecurityConnected