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Wednesday June 3 @ 9:00 am - 10:15 am CT
MONITORING

Maximizing Monitoring: From Cost Center to Profit Partner

Monitoring centers aren’t just about alarm processing —they can serve as strategic partners in boosting recurring monthly revenue (RMR) and strengthening customer relationships.

With the right approach, monitoring services move from a back-end operation to a front-line driver of profitability and differentiation. In this session, industry experts will share strategies to uncover new revenue streams and deliver next level customer care.

The ESA team is excited to see you at this event.


In this session, you’ll learn to:


Shift monitoring operations from back-end alarm processing to proactive customer engagement.


Identify and implement new revenue streams beyond traditional monitoring services.


Build stronger client relationships through next-level service delivery and strategic partnerships.


An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

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ESX EDUCATION TRACK

Monitoring

Monitoring is the heartbeat of electronic security and life safety systems—and a powerful driver of recurring revenue and customer loyalty. This track is 
designed for integrators who want to maximize profitability, drive innovation, and deliver greater customer value from their monitoring services, whether in-house or through a third-party provider.


This Track is sponsored by:

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