This includes education on the industry product and service offerings, processes and procedures, and an overview of company culture. This will enable them to be more productive, effective, and successful in meeting your customers’ expectations and company goals. Implementing a strong onboarding process is key to attracting and retaining employees, overcoming employee onboarding challenges, and delivering a better customer experience.
When you take care of your team and treat them properly, they in turn will take care of your company. They’re the difference between profitability and bankruptcy. The best businesses in the world understand this concept and go above and beyond to properly onboard their staff so they can be as effective as possible, and stay at your company as long as possible. If you need to learn how to employee onboarding challenges, this Electronic Security Expo session is for you.
The ESA team is excited to see you at this event.
In this session, you’ll learn:
With the endless technological advances today, many home and business phone services will need to be migrated away from POTS lines and replaced before it’s too late. Along with 3G technology, copper–based systems are going away faster than you think. However, the FCC order is not mandated and will be up to the individual carriers, which means the sunsetting process will be on their timetable and the pricing model could escalate to a much higher cost.
In this session, you’ll learn:
Running your business as if you are selling it tomorrow is great advice, but what does it actually mean?
Key performance indicators are metrics that should be tied directly to your organization’s overall financial health, mission, and objectives. These measurable indicators help you evaluate the effectiveness of your company’s strategy and operations, identify weaknesses — and they provide a clearer picture of how you’re performing against goals. They can also measure the customer’s journey, help you raise capital for acquisitions or provide guidance on valuation when you decide to sell.
In this session you’ll learn:
In this session you’ll learn:
Whether debt, equity, or some combination of the two, you need to be able to communicate your company’s value to a lender or investor in very quantitative terms. This session builds on the earlier “Essential KPIs” session, and we’ll discuss how you take those KPI and build a compelling case for your company.
In this session, you’ll learn:
According to most monitoring centers, over 70% of phone calls go unanswered. Even in today’s modern world, many alarm companies still rely on telephone calls and emails to respond during alarm activations. Therefore, it’s critical that you have top-notch systems and processes in place to handle emergency situations, and that you be able to provide the same for your customers.
Register for an Executive or Deluxe Pass for ESX 2023, and make plans to attend this session. John Loud, founder of LOUD Security and ESA’s current chairman, will be leading this dynamic, fast-paced session, facilitating some of the industry’s top monitoring center professionals as they present their “elevator pitches” to help you and your team improve communication and customer experience. This group of industry professionals are here to help you maximize all 24/7 monitoring operations effectively and profitably.
The session will cover:
Customer Focused
Employee Focused
Business of Security
Financial Growth
New Markets
Increased Sales
The Business of Monitoring
The Future is Now
You won’t want to miss the ESX Friday scheduled events. With classes like 7 Practical Ways to Become a Better Boss, and Monitoring Innovation in Action, Friday is filled with education-packed sessions that have been designed to help electronic security pros move their business forward towards efficiency and productivity.
ESA, the company that created the Electronic Security Expo, understands the needs of owners and leaders of electronic security companies. Each class has been specifically designed to help those company owners and leaders to make their companies more efficient and productive.
Register now for the Electronic Security Expo. Tickets are limited!