Blog Posts

Electronic Security Expo

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December 19, 2024 ESX

Expo Lunch

Take a break, refuel, and connect with fellow integrators, industry leaders, and exhibitors in a relaxed, high-value networking environment. Build relationships, exchange ideas, and explore the latest solutions shaping the security industry—all over lunch.

Expo Open


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December 13, 2024 ESX
OPERATIONS

From Tension to Teamwork: Managing Conflict Between Operations and Sales

The relationship between sales and operations can be challenging, with sales focused on closing deals and operations centered on efficiency and resource management.

This session will explore strategies to manage the sales-to-operations handoff, addressing common conflicts such as misaligned goals and communication breakdowns. Participants will gain practical techniques for fostering collaboration, improving communication, and aligning team objectives. Effectively managing these conflicts will enhance teamwork, streamline processes, and drive better results.

The ESA team is excited to see you at this session in 2025.


In this session, you’ll learn:


How to identify sources of conflict between sales and operations, including misaligned goals and differing priorities.


Strategies to improve communication, reduce misunderstandings, and foster collaboration between teams.


Techniques and tools for aligning sales and operations goals to enhance the overall customer experience.


An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2025 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

ESX EDUCATION TRACK

Operations

ESX Operations Track: Successful operation teams deliver high-quality service to customers. A well-oiled machine can mean high customer retention and strong workflow efficiencies.

Discover best practices during the ESX Operations Track that will improve your company’s operational excellence and customer experience. Explore ways to build efficiencies in installation, service methodologies, and human resources. Examine how others are solving today’s most common operations struggles like recruiting and retaining employees, supply chain lags, truck rolls, job safety, training, and more.


Presenters:

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Joel Barfield

Sr. Account Manager
SAGE Integration
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Melissa Brinkman

CEO
Custom Alarm
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Cameron Munro

VP of Sales
Door
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Audrey Pierson (Moderator)

Sales & Leadership Consultant
Audrey Pierson Consulting


Sponsored by:

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November 11, 2024 ESX
MANAGEMENT

Visionary Insights: How and Why Video Monitoring Can Supercharge Your RMR

In today’s security-conscious world, video monitoring is no longer a luxury but a necessity for residential and commercial end users.

Uncover innovative strategies and applications to leverage video monitoring for significant RMR growth. From surveillance enhancements to customized solutions, learn how this technology can serve as a catalyst for diversification and revenue acceleration.

The ESA team is excited to see you at this event.


In this session, you’ll learn:


The top applications that resonate with users


How AI and analytics shape video monitoring


How to implement effective marketing strategies to promote video monitoring


The best practices in aligning video services seamlessly with customer expectations


Unlocking Profitability through Video Monitoring Services


An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

Presenters:

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Dave Mathews

Vice President at Resideo
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Dave Mathews

Vice President at Resideo

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Do You Want to Be a Presenter?

Apply Today


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ESX EDUCATION TRACK

Management

Learn to implement and manage key performance indicators that help to streamline processes and improve top and bottom line results. Find ways to build a strong culture that helps you drive transformational leadership and change throughout the organization. Examine emerging trends and leading-edge technologies that will excite your customers’ changing demands and open new markets to evolve your business.


This Track is sponsored by:

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Sponsor This ESX Education Track!

Showcase Your Product or Service with Engaged Security Pros!


LEARN MORE

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