Deluxe Pass Access

Hear bold opinions and real‑world debate on AI. Three industry leaders confront hype, trust, accountability, and the operational reality of AI. We’ll challenge assumptions about what AI can, can’t, and should do when operational efficiency, safety and lives are on the line. This no-filter conversation highlights the experiences, opinions, and foresight of your peers.

Featuring:

Matthew Carlson, Controller at Doyle Security Systems, Vice Chair of ARC, ESA’s AI Readiness Council

Taylor Criddle, Vice President of Advocacy and Public Affairs at the Electronic Security Association.

The ESA AI Readiness Council (ARC) Meeting at ESX 2026 invites industry leaders to focus on how artificial intelligence can be practically implemented across integrator and dealer operations.

This meeting is designed to move beyond theory and into execution, exploring real-world strategies for leveraging AI to improve efficiency, enhance service delivery, and drive recurring revenue. Discussions will center on how AI can be applied across everyday business functions, from monitoring and operations to customer engagement and decision-making.

Attendees will gain insight into ARC’s ongoing initiatives, including workforce enablement, standards development, and client-facing applications, while identifying actionable opportunities to integrate AI into their businesses today.

Recharge and reconnect during our Coffee Break at ESA Central on the show floor. Grab a fresh cup, meet fellow attendees, and spark new conversations in a relaxed, energizing atmosphere before heading back to the action.

Expo Open

Learn how to harness modular components and AI-based technology to install a camera in 5 minutes or less. Saving up to 45 minutes of setup time per camera and eliminating subsequent truck rolls gives you a powerful advantage, especially when you need to install hundreds of cameras on a job site. Add to that a free cloud VMS to unlock RMR with simple renewals and powerful features that will set you apart from your competitors. Faster deployments lower project costs, sharpen bid competitiveness, and free teams to win new business.

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Security buyers are finding you differently — and most dealers are losing visibility. AI Overviews and zero-click searches are shrinking organic traffic, while AI assistants rarely recommend local companies. This session breaks down what’s happening and delivers a practical, Monday-morning plan to protect your leads, RMR growth, and competitive edge.

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As the industry adapts, monitoring can shift from a back-end necessity into a trusted, front-line driver of safety, compliance, and confidence for all stakeholders. This session explores what’s changing, why it matters, and how to stay ahead.

The ESA team is excited to see you at this event. From Alarm to Action: The Future of Emergency Response

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

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Monitoring is the heartbeat of electronic security and life safety systems—and a powerful driver of recurring revenue and customer loyalty. This track is
designed for integrators who want to maximize profitability, drive innovation, and deliver greater customer value from their monitoring services, whether in-house or through a third-party provider.

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With the right approach, monitoring services move from a back-end operation to a front-line driver of profitability and differentiation. In this session, industry experts will share strategies to uncover new revenue streams and deliver next level customer care.

The ESA team is excited to see you at this event.

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

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Monitoring is the heartbeat of electronic security and life safety systems—and a powerful driver of recurring revenue and customer loyalty. This track is
designed for integrators who want to maximize profitability, drive innovation, and deliver greater customer value from their monitoring services, whether in-house or through a third-party provider.

This session explores how modern video platforms unlock data that enhances operations, drives ROI, and opens new revenue streams. Learn how to position and package video intelligence as both a security solution and an operational tool. From retail to education, office buildings, to warehouses and more, discover where security meets strategy.

The ESA team is excited to see you at this event. Beyond Security: Unlocking the Value of Video Intelligence

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

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https://esxweb.com/wp-content/uploads/2026/04/ESX-Speakers-Tammy-Cozby.png

Monitoring is the heartbeat of electronic security and life safety systems—and a powerful driver of recurring revenue and customer loyalty. This track is
designed for integrators who want to maximize profitability, drive innovation, and deliver greater customer value from their monitoring services, whether in-house or through a third-party provider.

This session examines the operational, financial, and people-related factors of hybrid and remote work, offering practical guidance to balance flexibility with accountability. Walk away with insights on structuring a workforce model that supports your employees, safeguards your business, and drives long-term efficiency.

The ESA team is excited to see you at this event. The New Workplace: Aligning Remote, Office, and Field Teams

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

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Learn how to navigate the complexities of managing hybrid teams and remote teams while maintaining culture and productivity. Gain insights on crisis leadership and when to step up decisively “beyond security” to protect both your business and customers. Get practical guidance on raising rates without losing customers and discover proven strategies to break the cycle of margin erosion.

LEARN MORE

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This session addresses both sides of the equation: why margins are harder to maintain in today’s market, how to identify and stop margin leaks, and how to manage retention by keeping employees engaged and customers loyal. Walk away with tools to strengthen profitability and strategies to reduce attrition—so your business stays healthy on both fronts.

The ESA team is excited to see you at this event. Why Margins Slip—and How to Stop the Attrition Spiral

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.

REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

See all CEU credits available for attending ESX 2026 education sessions. MORE

THIS COURSE IS ELIGIBLE FOR CEU CREDITS

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https://esxweb.com/wp-content/uploads/2026/04/ESX-Speakers-Mike-Proudfit.png

https://esxweb.com/wp-content/uploads/2026/04/ESX-Speakers-Spencer-Rogers.png

Learn how to navigate the complexities of managing hybrid teams and remote teams while maintaining culture and productivity. Gain insights on crisis leadership and when to step up decisively “beyond security” to protect both your business and customers. Get practical guidance on raising rates without losing customers and discover proven strategies to break the cycle of margin erosion.

LEARN MORE

True creative work exists in the gap between what you have and what you think you need. The ESX Keynote Luncheon will provide the tools your team needs to become more innovative.

The Electronic Security Expo is owned by