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Take an inside look at the complete modernization of ESA’s Certified Alarm Technician (CAT) Level 1 program, one of the electronic security and life safety industry’s most recognized certifications. This presentation explores the strategy, instructional redesign, technology enhancements, and workforce development goals behind the overhaul, including how the new CAT 1 experience is being rebuilt for today’s technicians, employers, and learning expectations.

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