ESX 2023

Session Details

Wednesday,
June 7

9:45 – 11:00AM ET
OPERATIONS

Top Ways to Improve Technician Recruitment and Retention

Finding and retaining qualified technicians is one of the industry’s top challenges.

Business growth is good, but not having the right number of technical staff to meet increased demand creates many challenges for security professionals, such as: long delays for installations, poor service responses, less-than-ideal customer experiences, and a stressed staff.


In this session, you’ll learn:


Where to look for technical staff that you may not have considered


The importance of having a competitive benefits package and solid career path


Why paying for ongoing training is essential for retaining your technicians – and how to implement training that incentives them


Why providing your technicians with the right physical and software tools helps them do their job the best way possible


REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.


THIS COURSE IS ELIGIBLE FOR CEU CREDITS

See all CEU credits available for attending ESX 2023 education sessions. MORE



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ESX EDUCATION TRACK

Operations

Discover best practices that will improve your company’s operational excellence and the customer experience. Explore ways to build efficiencies in installation, service methodologies and human resources. Examine how others are solving today’s most common operations struggles like recruiting and retaining employees, supply chain lags, truck rolls, job safety, training and more.


THIS TRACK IS SPONSORED BY

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