Session Details
Thursday,
June 8
Top 5 Things to Expect from Your Monitoring Center Partner
Partnering with the right monitoring center is one of the most important decisions a dealer or integrator will make. After the sale is made, the installation is completed, and the system is activated, the monitoring center will be an invaluable partner in delivering 24/7 monitoring to your customers.
In this session, you’ll learn:
The minimum expectations you should consider before evaluating an existing monitoring partnership or exploring a new one
The metrics and SLAs (Service Level Agreements) that help when evaluating monitoring centers
The top services and tools a monitoring center needs to offer its dealers
REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.
An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.
THIS COURSE IS ELIGIBLE FOR CEU CREDITS
See all CEU credits available for attending ESX 2023 education sessions. MORE
Monitoring
Delivering quality security and life safety monitoring services to end-users, including cloud-based lifestyle enhancements, is mission critical 24/7. Discover best-of-breed operator training, state-of-the-art technology infrastructure, and vital monitoring processes and procedures for next-gen central stations. Learn from seasoned professionals who share best practices to maximize your 24/7 monitoring operation effectively and profitably.
