ESX 2023
Session Details
Wednesday,
June 7
8:15 – 9:30AM ET
MONITORING
Monitoring Innovations – The Future is Here
Many monitoring centers have created innovative platforms and apps that can directly interact with the end user for a more engaging and immersive customer experience.
Join us for a look at the current market forces and the latest innovations driving change in the monitoring center that enhance services, improve the customer experience, and create new opportunities for your business.
In this session, you’ll learn:
Why monitoring practices need to change to fit end users’ expectations
The best practices for notifying and interacting with end users
New technologies that deliver better information in real time and drive higher RMR
How to benefit from the changing monitoring expectations
REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.
An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.
THIS COURSE IS ELIGIBLE FOR CEU CREDITS
See all CEU credits available for attending ESX 2023 education sessions. MORE
ESX EDUCATION TRACK
Monitoring
Delivering quality security and life safety monitoring services to end-users, including cloud-based lifestyle enhancements, is mission critical 24/7. Discover best-of-breed operator training, state-of-the-art technology infrastructure, and vital monitoring processes and procedures for next-gen central stations. Learn from seasoned professionals who share best practices to maximize your 24/7 monitoring operation effectively and profitably.
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