ESX 2024

Session Details

Tuesday,
June 4

10:00 – 11:15AM ET
MANAGEMENT

Raising RMR Rates Without Customer Attrition

For security dealers and integrators, maximizing Recurring Monthly Revenue (RMR) is essential for sustained growth and profitability.

Particularly in times of inflation, it is more important than ever to discover methods of boosting RMR rates without customer loss. Navigating an increase in RMR rates requires a delicate balance, as the objective is to avoid triggering customer attrition. Our experts will provide valuable insights into innovative strategies, best practices, and proven methodologies for implementing rate increases on a consistent basis with limited customer attrition.

The ESA team is excited to see you at this event.


In this session, you’ll learn:


Strategies for raising RMR rates without losing customers


How to communicate RMR increases effectively and handle customer objections


Best practices that provide value to justify RMR increases


The role of customer contracts in facilitating rate increases


REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.

An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.


THIS COURSE IS ELIGIBLE FOR CEU CREDITS

See all CEU credits available for attending ESX 2024 education sessions. MORE

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ESX EDUCATION TRACK

Management

Learn to implement and manage key performance indicators that help to streamline processes and improve top and bottom line results. Find ways to build a strong culture that helps you drive transformational leadership and change throughout the organization. Examine emerging trends and leading-edge technologies that will excite your customers’ changing demands and open new markets to evolve your business.


THIS TRACK IS SPONSORED BY

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