ESX 2023
Session Details
Thursday,
June 8
8:30 – 9:45AM ET
OPERATIONS
How to Encourage Collaboration Between Sales and Installation
Do your sales and installation teams ever seem at odds? There are natural tensions between these teams in any industry, but through collaboration, there are ways to reduce or eliminate this seemingly never-ending conflict.
Learn steps to carve out processes prior to proposal and post installation that help develop a more collaborative effort, resulting in happier customers, less stress between the install and sales teams, and a better bottom line.
In this session, you’ll learn:
How to identify the obstacles that impede collaboration between the departments
What sales and installation leaders must focus on to encourage collaboration
How to create an environment of trust so the team feels comfortable in resolving conflicts and offering constructive criticism
Ideas and best practices that bring sales and install staff together and help achieve the organization’s goals
REGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.
An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions.
THIS COURSE IS ELIGIBLE FOR CEU CREDITS
See all CEU credits available for attending ESX 2023 education sessions. MORE
ESX EDUCATION TRACK
Operations
Discover best practices that will improve your company’s operational excellence and the customer experience. Explore ways to build efficiencies in installation, service methodologies and human resources. Examine how others are solving today’s most common operations struggles like recruiting and retaining employees, supply chain lags, truck rolls, job safety, training and more.
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