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  • From Completion to Continuous Improvement: The Power of Post-Job Assessments

    In this session, we’ll review practical tools and methods to analyze project outcomes, uncover root causes of variances, and capture customer feedback that strengthens future work. Industry experts will share proven strategies for documenting lessons learned, identifying installation upsells and RMR opportunities, and streamlining closeout processes. Walk away with practical templates and best practices to reduce callbacks, boost profitability, and transform every […]

  • In the Line of Fire: Smart Strategies for Diversification

    This session shows you how to evaluate the right timing, talent, and investment needed before adding fire services to your portfolio. Learn how to gauge whether your team is prepared to deliver without compromising performance in your current offerings. Walk away with a clear framework for making disciplined, informed decisions about when and how to […]

  • Growth Intelligence: Benchmarking Performance and Value Creation

    Financial data tells a story—if you know how to interpret it. This advanced session offers a deep dive into how standardized financial benchmarking can be used to measure value creation in recurring monthly revenue (RMR) business models. Led by an industry financial expert who develops benchmarking programs and supports M&A activity across the security sector, […]

  • Weinstock Celebration

    Rayleigh Underground

    Celebrate excellence at the ESA Weinstock Celebration, an evening dedicated to honoring the Morris F. Weinstock Award winner and their impact on our industry. Set within the unique atmosphere of the Rayleigh Underground, this event combines meaningful recognition with an elevated Denim & Diamonds theme. The night will feature a live band, spirits, and hors d’oeuvres, […]

  • Executive Breakfast Roundtable – Fail Forward: Leaders Share the Lessons That Built Them

    Behind every success story are failures that shaped the journey. Great leaders aren’t afraid to be transparent about the mistakes they’ve made—and the lessons learned along the way. In this candid session, industry leaders share personal stories of challenges, setbacks, and failures that ultimately made them stronger. You’ll discover how vulnerability builds trust, strengthens teams, and inspires growth. Walk away with the reassurance […]

  • Sealing the Deal on Service: How to Sell Service and Maintenance Agreements

    This session explores proven strategies for positioning and presenting service agreements that resonate with today’s buyers, including insights on pricing methodology. Learn how to educate clients on the true value of ongoing support, overcome common objections, and build contracts that drive predictable recurring revenue for your business.  The ESA team is excited to see you at this event. Sealing the Deal on Service: How to Sell Service […]

  • Smarter Ops: Using Technology to Run Leaner, Faster, and More Profitably

    This session breaks down how to evaluate, implement, and integrate field service management software that fits your business. We’ll explore how to automate key workflows such as dispatching, work orders, inventory management, and invoicing, while ensuring your systems work together. Whether you're just starting your digital transformation journey or looking to tighten up your tech stack, you’ll leave with a clear roadmap […]

  • Why Margins Slip—and How to Stop the Attrition Spiral

    This session addresses both sides of the equation: why margins are harder to maintain in today’s market, how to identify and stop margin leaks, and how to manage retention by keeping employees engaged and customers loyal. Walk away with tools to strengthen profitability and strategies to reduce attrition—so your business stays healthy on both fronts.  The ESA team is […]

  • Leveling the Playing Field: Competing Online with National Brands

    National security brands dominate with massive ad budgets—but that doesn't mean they win at the local level. In fact, regional integrators and dealers have a unique edge when they learn how to leverage sales and marketing effectively. This session will teach you how to compete—and win—online in your market, even if you don't have a […]

  • Profit in Focus: Real-Time Gross Margin Reporting

    In this session, you’ll learn how to design meaningful gross margin reports, integrate them into your weekly operations, and use scorecards to keep your team accountable and aligned. Hear how integrators are transforming their businesses by making gross margin reporting a core driver of their growth and profitability strategy. The ESA team is excited to see you at […]

  • The New Workplace: Aligning Remote, Office, and Field Teams

    This session examines the operational, financial, and people-related factors of hybrid and remote work, offering practical guidance to balance flexibility with accountability. Walk away with insights on structuring a workforce model that supports your employees, safeguards your business, and drives long-term efficiency.  The ESA team is excited to see you at this event. The New Workplace: Aligning Remote, Office, and Field Teams An ESX Executive Pass or Deluxe Pass is […]

  • From Alarm to Action: The Future of Emergency Response

    As the industry adapts, monitoring can shift from a back-end necessity into a trusted, front-line driver of safety, compliance, and confidence for all stakeholders. This session explores what’s changing, why it matters, and how to stay ahead. The ESA team is excited to see you at this event. From Alarm to Action: The Future of Emergency Response […]

  • Closing Luncheon: The U.S. Electronic Security and Life Safety Market

    Grand Ballroom

    Technology Shifts, Capital Trends, and What They Mean for Your Business 2026 will reward integrators and dealers who understand where the market is heading—and expose those who don’t. AI adoption, recurring revenue pressure, labor costs, and accelerating consolidation are already changing how security and life safety businesses compete, grow, and are valued. In this session, […]