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Track: Management

Financial Health and Valuation Case Study: Assessing the Impact of RMR vs EBITDA

Learn to evaluate the value of your RMR and its effect on business performance, while understanding why EBITDA is increasingly favored for valuation. We’ll compare two fictitious integrators, analyzing their revenue streams, customer retention, and growth potential to assess their financial health and value. Gain actionable strategies to boost your RMR while focusing on EBITDA […]

Maximizing Performance: Proven Technician Incentive Strategies for Success

This session will guide you through the essential elements of creating and implementing effective incentive programs that drive tangible results and meet customer expectations. We’ll explore strategies for developing performance-based rewards, setting realistic goals, and aligning incentives with your company’s financial requirements. Additionally, you’ll learn how to craft programs that recognize exceptional performance, promote skill […]

Leveraging Your RMR Base to Accelerate RMR Growth

Maximizing RMR goes beyond simply maintaining current streams; it’s about leveraging your existing RMR to fuel growth. This session will explore strategies to use current RMR to drive business expansion, enhance services and products, and increase market presence. You’ll learn how to assess and package high-value offerings such as advanced monitoring, proactive maintenance, premium support, […]