This workshop explores how great leaders can combat burnout by fostering a culture of inspiration, support, and motivation. Learn proven strategies to reignite passion in your team, promote well-being, and create a sustainable, high-performance work environment. Discover how you can lead with empathy, develop resilience, and empower your team to thrive even in the most […]
This session will explore how AI-powered analytics are transforming monitoring services. Discover innovations that enable smarter, real-time surveillance, moving beyond traditional methods to detect and respond to incidents more effectively. This advancement not only improves security and response but also opens opportunities to generate higher RMR with advanced monitoring solutions. The ESA team is excited […]
This session will highlight the importance of client success initiatives and outreach efforts in fostering long-term relationships. By prioritizing client success, you not only enhance customer satisfaction but also set the stage for increased referrals and lasting loyalty. Attendees will learn how to create value for their clients by understanding their needs, proactively addressing concerns, […]
Learn to evaluate the value of your RMR and its effect on business performance, while understanding why EBITDA is increasingly favored for valuation. We’ll compare two fictitious integrators, analyzing their revenue streams, customer retention, and growth potential to assess their financial health and value. Gain actionable strategies to boost your RMR while focusing on EBITDA […]
In this session, your sales team will gain the essential skills to effectively communicate the unique value proposition, empowering them to confidently present and sell video monitoring solutions. We will cover key benefits, address common objections, and tackle customer concerns. Through practical exercises and real-world examples, your team will be prepared to sell video monitoring […]
Maximizing RMR goes beyond simply maintaining current streams; it’s about leveraging your existing RMR to fuel growth. This session will explore strategies to use current RMR to drive business expansion, enhance services and products, and increase market presence. You’ll learn how to assess and package high-value offerings such as advanced monitoring, proactive maintenance, premium support, […]
This session will provide actionable strategies to maximize RMR with practical approaches to enhance your revenue streams. We will cover techniques to improve your service and product offerings, optimize pricing models, and strengthen customer relationships to boost RMR rates. Learn how to unlock the full potential of your RMR to drive long-term financial success. The ESA team […]
In this instructional session, you will move beyond simply selling features to effectively communicate the true value of cloud-based solutions. This will also include strategies for preparing your company to offer cloud-based systems, overcoming resistance to change, and developing the right sales compensation programs and internal processes to ensure a smooth adoption process throughout the […]
Video monitoring offers a significant opportunity to boost profitability and increase RMR. Unlike traditional RMR, video monitoring leverages video analytics, cloud storage, and advanced features to command higher fees. However, many dealers and integrators face challenges in effectively selling and pricing these premium video solutions. The ESA team is excited to see you at this session in […]
This session will cover best practices for routine maintenance, including inspection schedules, testing procedures, and component replacements. We will address common challenges such as troubleshooting faults, managing false alarms, and complying with safety regulations. Participants will learn strategies for implementing a proactive maintenance plan, utilizing technology for monitoring and diagnostics, and enhancing service efficiency. Additionally, […]
Gain insights to align your offerings with customer priorities, address key challenges, and maximize recurring revenue (RMR), positioning your business for sustainable growth in your marketplace. The ESA team is excited to see you at this event. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing […]
