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Optimizing Uptime: Best Practices for Effective Fire Alarm System Maintenance

This session will cover best practices for routine maintenance, including inspection schedules, testing procedures, and component replacements. We will address common challenges such as troubleshooting faults, managing false alarms, and complying with safety regulations. Participants will learn strategies for implementing a proactive maintenance plan, utilizing technology for monitoring and diagnostics, and enhancing service efficiency. Additionally, […]

Managing Your Business: Adopting a Sell-Ready Mindset

The most successful businesses operate as if they are always on the market. Embracing a 'sell-ready' mindset means managing your company with the anticipation of a potential sale, driving both operational excellence and strategic growth. This session will provide practical steps to enhance your business’s readiness, including streamlining operations, improving financial health, and strengthening strategic […]

Elevating K-12 Safety and Security: Next-Gen Technologies with Real Impact

This session will explore the development and deployment of cutting-edge security packages tailored to address critical needs across multiple sectors, including K-12 schools, higher education, corporate campuses, houses of worship, and government agencies. These comprehensive solutions encompass features such as vape detection, elevated voice detection, chemical detection, gun detection, and lockdown capabilities. We’ll also examine […]

Targeting Success: Strategies to Tap into Growing Commercial Verticals

Gain insights to align your offerings with customer priorities, address key challenges, and maximize recurring revenue (RMR), positioning your business for sustainable growth in your marketplace. The ESA team is excited to see you at this event. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing […]

Elevating Sales Performance: The Power of Comprehensive Evaluation

The  Elevating Sales Performance: The Power of Comprehensive Evaluation session will provide a guide to conducting sales team audits and outline the key elements of successful 1-on-1 coaching. We will cover metrics analysis, performance evaluation, process review, and customer feedback to help you develop a framework that identifies strengths and areas for improvement. You’ll learn […]

The Service Advantage: Leveraging Customer Experience to Distinguish Your Brand

Exceptional customer service can set your brand apart in today’s competitive market and enhance your online reputation with positive Google Reviews. In this session, we'll explore how to create customer roadmaps that improve interactions with existing clients. Gain best practices for effective communication, managing expectations, and efficiently handling service requests and issues. Learn strategies to […]

Closing Lunch Featuring Michael Barnes

In this segment, industry expert, Michael Barnes will review US revenue growth, market share breakdowns, operating KPls and more. Here's what you need to know to benchmark your business and make smart decisions for 2025. What are the upcoming threats and potential market value and capital trends? This session is your roadmap to leveraging data […]