According to the Technology Service Industry Association, truck rolls cost between $150 – $500, with indirect costs potentially doubling those figures. There’s hourly wages, wear and tear on the vehicle, wrong equipment or tools, insurance and missed revenue opportunities elsewhere, including arriving late on customer sites. And what if rolling a truck doesn’t solve the issue?
Operational excellence is vital to a thriving installation/integration company. Reduce truck rolls, manage costs, and improve customer retention with best practices shared by peers excelling in these areas. Maximize efficiencies and profit.