This becomes a delicate balancing act for monitoring centers to process a significant amount of alarm signals while also attempting to deliver a high-touch customer experience. Join us to learn about monitoring center innovation and to look at the latest automation tools monitoring centers will need to enhance their services and deliver a quality customer experience, including improving operational efficiencies.
Delivering quality security and life safety monitoring services to end-users, including cloud-based lifestyle enhancements, is mission critical 24/7. Discover best-of-breed operator training, state-of-the-art technology infrastructure, and vital monitoring processes and procedures for next-gen central stations. Learn from seasoned professionals who share best practices to maximize your 24/7 monitoring operation effectively and profitably.