ESX 2022

Session Details

June 15

10:30 – 11:30AM CT

Operations Best Practices

Labor Utilization Methods – Best Practices to Manage Rising Costs

Labor-intensive industries face staffing shortages as competition for skilled labor accelerates, causing a steady increase in pay and benefits.

Companies feel the pressure to reduce the labor budget, but how can a business owner tackle labor costs strategically and optimize operations without rocking the boat? With a strong operational plan, your company can gain increased visibility into your labor spending, applying the insights into reducing labor costs and improving employee productivity.

In this session, you’ll uncover:

The importance of tracking your labor burden rate

How increased communications and repeatable processes improve productivity

Why training is key to reducing labor costs, including cross-training

How standardizing on products contributes to higher profitability and lower labor

Technology applications that can help control costs and make your company more agile


Operations Best Practices

Operational excellence is vital to a thriving installation/integration company. Reduce truck rolls, manage costs, and improve customer retention with best practices shared by peers excelling in these areas. Maximize efficiencies and profit.

Related Courses

Reducing Truck Rolls Through Technology and Repeatable Best Practices

Improve Customer Retention by Understanding Attrition


Amy Becker


Scott Hightower


Kevin Stone


Jamie Vos


Eric Widner