BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//ESX - ECPv6.15.18//NONSGML v1.0//EN
CALSCALE:GREGORIAN
METHOD:PUBLISH
X-ORIGINAL-URL:https://esxweb.com
X-WR-CALDESC:Events for ESX
REFRESH-INTERVAL;VALUE=DURATION:PT1H
X-Robots-Tag:noindex
X-PUBLISHED-TTL:PT1H
BEGIN:VTIMEZONE
TZID:America/New_York
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20240310T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20241103T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20250309T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20251102T060000
END:STANDARD
BEGIN:DAYLIGHT
TZOFFSETFROM:-0500
TZOFFSETTO:-0400
TZNAME:EDT
DTSTART:20260308T070000
END:DAYLIGHT
BEGIN:STANDARD
TZOFFSETFROM:-0400
TZOFFSETTO:-0500
TZNAME:EST
DTSTART:20261101T060000
END:STANDARD
END:VTIMEZONE
BEGIN:VTIMEZONE
TZID:Asia/Dubai
BEGIN:STANDARD
TZOFFSETFROM:+0400
TZOFFSETTO:+0400
TZNAME:+04
DTSTART:20240101T000000
END:STANDARD
END:VTIMEZONE
BEGIN:VEVENT
DTSTART;TZID=America/New_York:20250617T110000
DTEND;TZID=America/New_York:20250617T121500
DTSTAMP:20260404T124746
CREATED:20241213T200936Z
LAST-MODIFIED:20260402T033228Z
UID:10000018-1750158000-1750162500@esxweb.com
SUMMARY:From Tension to Teamwork: Managing Conflict Between Operations and Sales
DESCRIPTION:OPERATIONSFrom Tension to Teamwork: Managing Conflict Between Operations and SalesThe relationship between sales and operations can be challenging\, with sales focused on closing deals and operations centered on efficiency and resource management.This session will explore strategies to manage the sales-to-operations handoff\, addressing common conflicts such as misaligned goals and communication breakdowns. Participants will gain practical techniques for fostering collaboration\, improving communication\, and aligning team objectives. Effectively managing these conflicts will enhance teamwork\, streamline processes\, and drive better results.  \nThe ESA team is excited to see you at this session in 2025. \nIn this session\, you’ll learn: How to identify sources of conflict between sales and operations\, including misaligned goals and differing priorities. Strategies to improve communication\, reduce misunderstandings\, and foster collaboration between teams. Techniques and tools for aligning sales and operations goals to enhance the overall customer experience. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2025 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSESX EDUCATION TRACKOperations\n\nESX Operations Track: Successful operation teams deliver high-quality service to customers. A well-oiled machine can mean high customer retention and strong workflow efficiencies. \nDiscover best practices during the ESX Operations Track that will improve your company’s operational excellence and customer experience. Explore ways to build efficiencies in installation\, service methodologies\, and human resources. Examine how others are solving today’s most common operations struggles like recruiting and retaining employees\, supply chain lags\, truck rolls\, job safety\, training\, and more. \n\n\nPresenters: \n					\n					\n					\n						\n							\n								\n							\n						\n					Joel BarfieldSr. Account ManagerSAGE Integration \n					\n					\n					\n						\n							\n								\n							\n						\n					Melissa BrinkmanCEOCustom Alarm \n					\n					\n					\n						\n							\n								\n							\n						\n					Cameron MunroVP of SalesDoor \n					\n					\n					\n						\n							\n								\n							\n						\n					Audrey Pierson (Moderator)Sales & Leadership ConsultantAudrey Pierson ConsultingSponsored by:
URL:https://esxweb.com/event/from-tension-to-teamwork-managing-conflict-between-operations-and-sales/
CATEGORIES:Education Sessions
ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2024/12/Operations.png
END:VEVENT
BEGIN:VEVENT
DTSTART;TZID=Asia/Dubai:20250606T084500
DTEND;TZID=Asia/Dubai:20250606T100000
DTSTAMP:20260404T124746
CREATED:20241111T211745Z
LAST-MODIFIED:20260107T234739Z
UID:10000001-1749199500-1749204000@esxweb.com
SUMMARY:Mastering the Art of Selling Video Monitoring Solutions (Template)
DESCRIPTION:MANAGEMENTVisionary Insights: How and Why Video Monitoring Can Supercharge Your RMRIn today’s security-conscious world\, video monitoring is no longer a luxury but a necessity for residential and commercial end users.Uncover innovative strategies and applications to leverage video monitoring for significant RMR growth. From surveillance enhancements to customized solutions\, learn how this technology can serve as a catalyst for diversification and revenue acceleration. \nThe ESA team is excited to see you at this event. \nIn this session\, you’ll learn: The top applications that resonate with users How AI and analytics shape video monitoring How to implement effective marketing strategies to promote video monitoring The best practices in aligning video services seamlessly with customer expectations Unlocking Profitability through Video Monitoring Services An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters:Dave MathewsVice President at ResideoDave MathewsVice President at ResideoDo You Want to Be a Presenter?Apply TodayESX EDUCATION TRACKManagementLearn to implement and manage key performance indicators that help to streamline processes and improve top and bottom line results. Find ways to build a strong culture that helps you drive transformational leadership and change throughout the organization. Examine emerging trends and leading-edge technologies that will excite your customers’ changing demands and open new markets to evolve your business. \nThis Track is sponsored by:Sponsor This ESX Education Track! Showcase Your Product or Service with Engaged Security Pros! LEARN MORE
URL:https://esxweb.com/event/edu-template/
CATEGORIES:Education Sessions
ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2024/11/new2024_Management.png
END:VEVENT
END:VCALENDAR