BEGIN:VCALENDAR VERSION:2.0 PRODID:-//ESX - ECPv6.15.18//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-ORIGINAL-URL:https://esxweb.com X-WR-CALDESC:Events for ESX REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:Asia/Dubai BEGIN:STANDARD TZOFFSETFROM:+0400 TZOFFSETTO:+0400 TZNAME:+04 DTSTART:20250101T000000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20260604T084500 DTEND;TZID=Asia/Dubai:20260604T100000 DTSTAMP:20260407T184426 CREATED:20260108T000926Z LAST-MODIFIED:20260407T163549Z UID:10000134-1780562700-1780567200@esxweb.com SUMMARY:Smarter Ops: Using Technology to Run Leaner\, Faster\, and More Profitably DESCRIPTION:FIELD OPERATIONSSmarter Ops: Using Technology to Run Leaner\, Faster\, and More ProfitablyThe right technology stack can help security and life safety integrators streamline processes\, reduce errors\, and gain real-time visibility across the business. But with so many platforms and tools available\, where do you start—and how do you avoid the chaos of tech overload? This session breaks down how to evaluate\, implement\, and integrate field service management software that fits your business. We’ll explore how to automate key workflows such as dispatching\, work orders\, inventory management\, and invoicing\, while ensuring your systems work together. Whether you’re just starting your digital transformation journey or looking to tighten up your tech stack\, you’ll leave with a clear roadmap to run smarter\, leaner operations—with fewer headaches and stronger results. \nThe ESA team is excited to see you at this event. Smarter Ops: Using Technology to Run Leaner\, Faster\, and More Profitably \nIn this session\, you’ll learn to: Evaluate and implement field service management software that fits your operation. Automate dispatching\, work orders\, inventory\, and invoicing to reduce errors. Integrate systems effectively to avoid tech overload and workflow friction. Build a clear roadmap for digital transformation that delivers measurable results. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters \n \n \n \n \n \n \n \n \n Ben PurcellDirector of Operations & Sales at Silent Guard \n \n \n \n \n \n \n \n \n Sean GithensVice President and Chief Operating Officer at Redwire \n \n \n \n \n \n \n \n \n Max ThomasPresident of Gallaher Fire\, Security & Communications – (Gallaher & Associates\, Inc. A Zeus Company)ESX EDUCATION TRACKField OperationsLearn how to streamline scheduling\, optimize dispatching\, and manage inventory and fleets to maximize technician productivity and profitability. Gain insights into best practices for job costing\, quality control\, and workforce development. Discover how to leverage technology and data to gain real-time visibility into field activities\, enabling smarter decisions and proactive problem-solving.  \nThis Track is sponsored by: URL:https://esxweb.com/event/smarter-ops-using-technology-to-run-leaner-faster-and-more-profitably/ CATEGORIES:Education Sessions ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2026/01/Edu_Field-Operation.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20260604T084500 DTEND;TZID=Asia/Dubai:20260604T100000 DTSTAMP:20260407T184426 CREATED:20260108T211022Z LAST-MODIFIED:20260407T164800Z UID:10000140-1780562700-1780567200@esxweb.com SUMMARY:Why Margins Slip—and How to Stop the Attrition Spiral DESCRIPTION:MANAGEMENTWhy Margins Slip—and How to Stop the Attrition SpiralShrinking margins and rising attrition are two of the toughest challenges facing security companies today. Margins erode when pricing\, labor utilization\, and overhead aren’t carefully managed—and when profitability slips\, it limits reinvestment and growth. Attrition\, meanwhile\, is fueled by economic pressures\, disengaged employees and customer-driven factors — risks that rise when margins are tight.This session addresses both sides of the equation: why margins are harder to maintain in today’s market\, how to identify and stop margin leaks\, and how to manage retention by keeping employees engaged and customers loyal. Walk away with tools to strengthen profitability and strategies to reduce attrition—so your business stays healthy on both fronts.  \nThe ESA team is excited to see you at this event. Why Margins Slip—and How to Stop the Attrition Spiral \nIn this session\, you’ll learn to: Identify the leading causes of margin erosion and pinpoint where profits are leaking. Strengthen pricing\, labor utilization\, and overhead management to protect profitability. Address the connection between tight margins\, employee disengagement\, and customer attrition. Implement strategies that boost retention and sustain long-term business health. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters \n \n \n \n \n \n \n \n \n Julie BeaverCEO of Security Systems of America (SSA) \n \n \n \n \n \n \n \n \n Mike ProudfitCEO of Titan Alarm & FireModerator \n \n \n \n \n \n \n \n \n Spencer RogersPartner at Barnes AssociatesESX EDUCATION TRACKManagementLearn how to navigate the complexities of managing hybrid teams and remote teams while maintaining culture and productivity. Gain insights on crisis leadership and when to step up decisively “beyond security” to protect both your business and customers. Get practical guidance on raising rates without losing customers and discover proven strategies to break the cycle of margin erosion.  \nSponsor This ESX Education Track! Showcase Your Product or Service with Engaged Security Pros! LEARN MORE URL:https://esxweb.com/event/why-margins-slip-and-how-to-stop-the-attrition-spiral/ CATEGORIES:Education Sessions ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2026/01/Edu_Management.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20260604T101500 DTEND;TZID=Asia/Dubai:20260604T113000 DTSTAMP:20260407T184426 CREATED:20260106T233952Z LAST-MODIFIED:20260407T174908Z UID:10000129-1780568100-1780572600@esxweb.com SUMMARY:Leveling the Playing Field: Competing Online with National Brands DESCRIPTION:SALES & MARKETINGLeveling the Playing Field: Competing Online with National BrandsNational security brands dominate with massive ad budgets—but that doesn’t mean they win at the local level. In fact\, regional integrators and dealers have a unique edge when they learn how to leverage Local SEO and Google Business Profiles effectively\, including how Generative Engine Optimization (GEO) is evolving the search landscape. National security brands dominate with massive ad budgets—but that doesn’t mean they win at the local level. In fact\, regional integrators and dealers have a unique edge when they learn how to leverage sales and marketing effectively. This session will teach you how to compete—and win—online in your market\, even if you don’t have a corporate-sized marketing budget. Learn how to optimize your digital presence so that when local prospects search for security\, surveillance\, or life safety services\, your business appears first and stands out as credible. We’ll cover proven strategies for improving your presence\, managing your personal and business profile\, collecting impactful reviews\, and building an online reputation that outperforms the national players in your service area. \nThe ESA team is excited to see you at this event. Leveling the Playing Field: Competing Online with National Brands \nIn this session\, you’ll learn: How to outrank national brands in local search on a smaller budget. A review strategy that builds trust and credibility fast. How to leverage local expertise as your competitive edge online. How AI-powered search and GEO are changing the game. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters \n \n \n \n \n \n \n \n \n Brian PageDirector of Data Center Solutions at Minuteman Security and Life Safety \n \n \n \n \n \n \n \n \n Marvin SmithPresident of Orlando Emergency Signal \n \n \n \n \n \n \n \n \n Kathy SizemoreCEO of A-Bell AlarmsModerator \n \n \n \n \n \n \n \n \n Janet FennerPresident of Defined MarketingESX EDUCATION TRACKSales & MarketingFrom mastering digital marketing and local SEO to building referral programs and delivering compelling sales presentations\, you’ll gain practical tools and proven strategies tailored specifically for security/fire integrators and dealers. Learn how to empower your sales teams\, leverage data-driven marketing\, and create seamless customer journeys that drive both new business and recurring monthly revenue (RMR).  \nThis Track is sponsored by: URL:https://esxweb.com/event/leveling-the-playing-field-competing-online-with-national-brands/ CATEGORIES:Education Sessions ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2026/01/Edu_SalesMarketing.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20260604T101500 DTEND;TZID=Asia/Dubai:20260604T113000 DTSTAMP:20260407T184426 CREATED:20260108T002222Z LAST-MODIFIED:20260407T163543Z UID:10000135-1780568100-1780572600@esxweb.com SUMMARY:Profit in Focus: Real-Time Gross Margin Reporting DESCRIPTION:FIELD OPERATIONS Profit in Focus: Real-Time Gross Margin ReportingIf you can’t measure it\, you can’t improve it. Weekly gross margin reports provide visibility into technician performance and profitability\, yet many integrators in the security and life safety industry struggle to establish a consistent system for tracking and applying the data.In this session\, you’ll learn how to design meaningful gross margin reports\, integrate them into your weekly operations\, and use scorecards to keep your team accountable and aligned. Hear how integrators are transforming their businesses by making gross margin reporting a core driver of their growth and profitability strategy. \nThe ESA team is excited to see you at this event. Profit in Focus: Real-Time Gross Margin Reporting  \nIn this session\, you’ll learn: Design meaningful gross margin reports that reveal technician performance and profitability. Integrate weekly tracking systems into operations for consistent visibility. Use scorecards to drive accountability and align your team with financial goals. Transform reporting data into actionable strategies that fuel growth. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters \n \n \n \n \n \n \n \n \n Amy BeckerChief Operating Officer at LOUD Security Systems \n \n \n \n \n \n \n \n \n Dena DomeyChief Financial Officer at Alarm New England \n \n \n \n \n \n \n \n \n John NemerofskyChief Operating Officer of SAGE IntegrationESX EDUCATION TRACKField OperationsLearn how to streamline scheduling\, optimize dispatching\, and manage inventory and fleets to maximize technician productivity and profitability. Gain insights into best practices for job costing\, quality control\, and workforce development. Discover how to leverage technology and data to gain real-time visibility into field activities\, enabling smarter decisions and proactive problem-solving.  \nThis Track is sponsored by: URL:https://esxweb.com/event/profit-in-focus-real-time-gross-margin-reporting/ CATEGORIES:Education Sessions ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2026/01/Edu_Field-Operation.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20260604T101500 DTEND;TZID=Asia/Dubai:20260604T113000 DTSTAMP:20260407T184426 CREATED:20260108T211852Z LAST-MODIFIED:20260407T164805Z UID:10000141-1780568100-1780572600@esxweb.com SUMMARY:The New Workplace: Aligning Remote\, Office\, and Field Teams DESCRIPTION:MANAGEMENTThe New Workplace: Aligning Remote\, Office\, and Field TeamsRemote and hybrid work models have reshaped how security companies manage their workforce—but they also bring hidden costs\, compliance risks\, and cultural trade-offs. From deciding when (and how often) employees should be in the office to navigating insurance and tax implications for technicians who take company vehicles home\, leaders face complex choices. This session examines the operational\, financial\, and people-related factors of hybrid and remote work\, offering practical guidance to balance flexibility with accountability. Walk away with insights on structuring a workforce model that supports your employees\, safeguards your business\, and drives long-term efficiency.  \nThe ESA team is excited to see you at this event. The New Workplace: Aligning Remote\, Office\, and Field Teams \nIn this session\, you’ll learn to: Balance flexibility\, accountability\, and culture across remote\, office\, and field teams. Navigate compliance\, insurance\, and tax considerations in hybrid work models. Evaluate the financial and operational impacts of remote and on-site policies. Design a workforce structure that supports employees and drives long-term efficiency. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters \n \n \n \n \n \n \n \n \n April ChastainVP Internal Operations & Merger Implementation at Owen Security Solutions \n \n \n \n \n \n ESX-Speakers-Rob Bado\n \n \n Rob BadoVice President of Sales and Marketing at Post Alarm SystemsModerator \n \n \n \n \n \n \n \n \n Kirk MacDowellPresident of MacGuard Security Advisors Inc.ESX EDUCATION TRACKManagementLearn how to navigate the complexities of managing hybrid teams and remote teams while maintaining culture and productivity. Gain insights on crisis leadership and when to step up decisively “beyond security” to protect both your business and customers. Get practical guidance on raising rates without losing customers and discover proven strategies to break the cycle of margin erosion.  \nSponsor This ESX Education Track! Showcase Your Product or Service with Engaged Security Pros! LEARN MORE URL:https://esxweb.com/event/the-new-workplace-aligning-remote-office-and-field-teams/ CATEGORIES:Education Sessions ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2026/01/Edu_Management.png END:VEVENT BEGIN:VEVENT DTSTART;TZID=Asia/Dubai:20260604T101500 DTEND;TZID=Asia/Dubai:20260604T113000 DTSTAMP:20260407T184426 CREATED:20260108T215042Z LAST-MODIFIED:20260407T164930Z UID:10000144-1780568100-1780572600@esxweb.com SUMMARY:From Alarm to Action: The Future of Emergency Response DESCRIPTION:MONITORINGFrom Alarm to Action: The Future of Emergency ResponseThe alarm industry is at a crossroads as emergency response demands greater speed\, accuracy\, and validation. Standards such as AVS-01 and protocols like ASAP to PSAP are reshaping how monitoring centers engage with public safety\, creating both challenges and opportunities.As the industry adapts\, monitoring can shift from a back-end necessity into a trusted\, front-line driver of safety\, compliance\, and confidence for all stakeholders. This session explores what’s changing\, why it matters\, and how to stay ahead. \nThe ESA team is excited to see you at this event. From Alarm to Action: The Future of Emergency Response \nIn this session\, you’ll learn to: Navigate emerging standards like AVS-01 and ASAP to PSAP for compliance and competitive advantage. Position monitoring as a front-line safety resource that builds trust with first responders and customers. Adapt your strategy to evolving emergency response demands and capitalize on industry shifts. An ESX Executive Pass or Deluxe Pass is required to gain access to this and all best-practice sharing sessions. \nREGISTER FOR AN EXECUTIVE OR DELUXE PASS TO ACCESS THIS COURSE.See all CEU credits available for attending ESX 2026 education sessions. MORE \nTHIS COURSE IS ELIGIBLE FOR CEU CREDITSPresenters \n \n \n \n \n \n \n \n \n John ChiaramontePresident of Consulting Services at Mission Critical Partners \n \n \n \n \n \n \n \n \n Bob FinneyDirector of Collier County Sheriff’s Office \n \n \n \n \n \n \n \n \n Mike PicciolaVice President Monitoring and Customer Care at ADTModerator \n \n \n \n \n \n \n \n \n Anthony IannoneDirector at Affiliated MonitoringESX EDUCATION TRACKMonitoringMonitoring is the heartbeat of electronic security and life safety systems—and a powerful driver of recurring revenue and customer loyalty. This track is designed for integrators who want to maximize profitability\, drive innovation\, and deliver greater customer value from their monitoring services\, whether in-house or through a third-party provider. \nThis Track is sponsored by: URL:https://esxweb.com/event/from-alarm-to-action-the-future-of-emergency-response/ CATEGORIES:Education Sessions ATTACH;FMTTYPE=image/png:https://esxweb.com/wp-content/uploads/2026/01/Edu_Monitoring.png END:VEVENT END:VCALENDAR