Often, they even adopt a non-response stance, permits and false alarm fines, or enact a verified-only response requirement. With the recent calls for reducing police budgets, alarm response is becoming more contested for those cities that are seeing budgets reduced. This means the industry needs to turn to technology, using best practices that minimize false alarm dispatches. Video and audio technologies, including tapping into better communication paths to reach end users, offer additional resources that help operators assess alarm activations more effectively and efficiently before dispatching the police. These technologies allow dealers and integrators to differentiate themselves from the competition, while increasing RMR too. Join this educational session to learn about alarm verification and more.
Delivering quality security and life safety monitoring services to end-users, including cloud-based lifestyle enhancements, is mission critical 24/7. Discover best-of-breed operator training, state-of-the-art technology infrastructure, and vital monitoring processes and procedures for next-gen central stations. Learn from seasoned professionals who share best practices to maximize your 24/7 monitoring operation effectively and profitably.