ESX 2021 Virtual Experience Frequently Asked Questions

Getting Started

Watch the Attendee Guide to the ESX 2021 Virtual Experience to learn ahow to set up your account in the virtual platform features and how to take advantage of all of the incredible features.

How do I access the virtual event platform?

ESX 2021 Virtual Experience Premium Pass holders can visit to access the virtual event platform with the login details sent to them from Pheedloop, our virtual platform, to view recordings of the education sessions.

How long will sessions be available on demand following the live broadcast?

The sessions will be available on this platform for 90 days after the conclusion of the event. On-demand content will be available within the virtual platform until 11:59 PM EST on Friday, September 17.

What content is available after the live session?

Recordings of all education sessions will be available on demand after Thursday, June 17, the last day of the ESX 2021 Virtual Experience.

How do I access the session recordings?

Go to the Session section in the virtual platform and select the session recording you’d like to watch.

Will ESX use any screen captures from the event?

On occasion you may be photographed, video-taped, audio-taped, or have screenshots taken in connection with Electronic Security Expo (ESX) events and activities during the virtual event. As a participant of the ESX 2021 Virtual Experience, you agree that ESX is the sole owner of all rights in and to the resulting photographs, video footage and recordings, for all purposes related to ESX’s business (both now and in the future). Your name and likeness may be used by ESX in advertising and promotional materials. Participants shall receive no compensation or royalties for appearance in any materials. Click here to view the ESX Statement of Privacy and the ESX 2021 Virtual Experience Terms & Conditions.

Who should I contact if I am still experiencing technical issues or have additional questions?

Please contact ESX event staff at or Pheedloop Technical Support at

Is there anything else I should keep in mind during the ESX 2021 Virtual Experience?

By submitting your registration, you and all ESX attendees have accepted the ESX 2021 Virtual Experience Terms & Conditions and must conduct themselves accordingly.